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TV Mate is committed to protecting and respecting your privacy according to our Privacy Policy. From time to time we would like to contact you about our products and services.

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Get in touch with us using the enquiry form or
contact details below.

TV Mate is committed to protecting and respecting your privacy according to our Privacy Policy. From time to time we would like to contact you about our products and services.

Phone Number

US +1 (530) 8764664

Email

Sales@TvMate.co

Address

2014 Capitol Avenue Suite 100, Sacramento, CA, 95811

Frequently Asked Questions

Find quick answers to common questions about our IPTV service, including setup, subscriptions, troubleshooting and device compatibility.

IPTV (Internet Protocol Television) is a digital TV service that delivers live TV channels and on-demand content through an internet connection instead of traditional cable or satellite networks.

IPTV works by streaming television content over the internet. Instead of receiving signals through cable or satellite, you connect your device to the internet and access live channels, movies, and TV shows through an IPTV subscription.

TVMate IPTV is compatible with a wide range of devices, including:

Smart TVs (Samsung, LG, Android TV)

Android Boxes and Firestick

iOS and Android Smartphones/Tablets

Windows and Mac Computers

MAG, Formuler, and Enigma2 Devices

No, IPTV works entirely over the internet. You only need a stable internet connection and a compatible device to start streaming.

Yes, but simultaneous streaming on multiple devices depends on your subscription plan. Contact support to upgrade if needed.

Simply log in to your account, select your plan, and proceed with payment. Your service will be renewed instantly.

We accept various payment options, including:

Debit/Credit Cards

PayPal

Cryptocurrencies

Bank Transfers (for selected regions)

Subscribing to TVMate IPTV is easy:

Visit our website and choose a subscription plan.

Complete the payment process.

Receive your login credentials via email.

Follow our setup guide to start watching.

We offer a vast selection of channels, including:

Live Sports (Football, Cricket, NBA, UFC, and more)

Movies & TV Shows

News & Documentaries

International & Local Channels

Kids & Family Entertainment

Yes, we offer a free trial so you can experience our service before committing to a paid plan. Contact our support team to request a trial.

For the best experience, we recommend:

SD Streaming: Minimum 5 Mbps

HD Streaming: Minimum 10 Mbps

4K Streaming: Minimum 25 Mbps

We provide detailed step-by-step guides for each device. Simply visit our Setup Guide section or contact our support team for assistance.

Buffering can occur due to:

Slow internet speed

High traffic on your network

ISP throttling

To fix it:

Restart your router and device.

Use a wired connection (Ethernet) instead of Wi-Fi.

Use a VPN if your ISP is throttling streaming services.

IPTV services are legal as long as the provider has the proper licensing rights to distribute content. We operate in compliance with copyright laws.

© 2025 TVMate.co

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